Got a Question?

Spidey SMM is a social media marketing panel. You can order followers, likes, views, members, comments and more for Instagram, YouTube, Facebook, Telegram, TikTok, X, Spotify and many other platforms from one wallet.

We have been in the SMM business since 2017 and our services run automatically after you place an order.

1. Create a free account and log in.
2. Open Add Funds and top up your balance.
3. Go to New Order, pick a category and a service.
4. Paste the public link, type the quantity and press Submit.

Read the service description first. It tells you the start time, speed and refill details.

Never. We only need the public link or username. If someone asks for your password using the Spidey SMM name, do not share it and tell us on WhatsApp.

Yes. Keep the profile or post public and do not hide follower, like or view counts until the order is finished.

If the profile becomes private or the post is removed while the order runs, the order is closed as completed and cannot be refunded.

Most services start within minutes. Each service shows its own start time and daily speed in the description.

When a server has heavy load, the start can be slower. Your order stays in the queue and is delivered.

Drip Feed splits one order into smaller parts and sends them over time, so the growth looks gradual.

Example: 2,000 views with 4 runs and a 60 minute interval means 500 views every hour, four times.

• Pending: order received, waiting to start.
• In progress / Processing: delivery is running.
• Completed: full quantity sent.
• Partial: part delivered, the rest refunded to your balance.
• Canceled: not delivered, full amount refunded to your balance.

No. Partial means only some of the quantity could be sent. The amount for the undelivered part is added back to your Spidey SMM balance automatically.

Please wait until the first order is Completed. Two running orders on the same link mix up the start count and can cancel your refill right.

Do not use another panel on the same link at the same time either.

Some services allow cancel before delivery starts. Fast services usually start right away, so the cancel option may not show. Send your Order ID on WhatsApp and we will check.

Open the Orders page. Filter by status, search by Order ID or link, and see start count, remains and charge for each order.

Use the Refill button on the Orders page if it shows, or send your Order ID to us on WhatsApp.

• Refill works on the Order ID, not on the link.
• Most refills are done within 24 to 72 hours.
• Do not place a new order on that link until the refill is finished.

Start Count + Ordered Quantity = Target Count

If your count falls below the target count but is still above the start count, and the service has refill, you are eligible. Very small drops may not be counted.

• Service is marked No Refill.
• Username changed or profile made private.
• Post deleted or link not working.
• Another panel was used on the same link.
• Refill period of the service is over.

• Partial: undelivered part returned to your balance.
• Canceled: full amount returned to your balance.
• Wrong or broken links are usually canceled and refunded by the system.

Spot a problem with a completed order? Tell us within 24 hours.

Open the Add Funds page to see every payment method that is live right now, such as UPI apps, Paytm and crypto. The minimum amount and any bonus or fee are shown with each method.

Wait a few minutes and refresh. If it is still not added, send your username, amount and transaction ID or screenshot on WhatsApp. Your payment is safe.

No. Added funds stay in your Spidey SMM wallet and can be used for any service. You can see every deduction on the Orders and Payments pages.

• Order in small steps instead of one huge order.
• Use Drip Feed when the service supports it.
• Keep posting your own content.
• Keep likes and views in a natural ratio to followers.

No. We use your username, email and order history only to run your account and orders. See our Privacy Policy.

Fraud, fake payment proof, chargebacks, refill tricks or abusive messages to support can lead to a block.

We do not accept orders for adult, political, extremist or hateful content. Such orders can be canceled without refund.

Yes. Connect your panel, website or bot with our API to place orders, check status and read balance automatically.

Check the Affiliates page in your account for your referral link and current commission.

The fastest way is WhatsApp: +91 62843 11984. You can also open a ticket from your account or visit the Contact page.

• Your Order ID.
• The link you ordered on.
• A short note about the problem with a screenshot if possible.